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Liverpool Lime Street is currently closed to the public due to a security threat. This payment is non-refundable. All items are logged with our Lost Property Department immediately. Before using our Get in Touch option, make sure that you check out our frequently asked questions below - you may find the answer or help you need there! Renew, replace or update a disabled persons bus pass. This could be a free bus pass, a discounted bus pass or help with travel . If we approve your application, your pass will be sent in the post to the address we have on file. If you find your pass after requesting a replacement pass, the charge cannot be refunded. JFIF Adobe e C 4"@.0&4KBONJBIHS^xeSXqZHIhiq{Qdx C=""=VIV T" if you have already created an online account, if you have already created an online account. Select the Payments option followed by Request Refund. If you need it, we can give you information about travel passes or in other formats (such as in large print, in Braille or on audio CD). Can I still travel if I lose my pass and I am waiting for a replacement? At all times, on a Saturday, Sunday and bank holidays. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. . Pensioners face bus rule change. Any payments made using a mobile device (e.g. Program Bul; Gnll Ol; Ba Yap; Savunarak Destek Ol; can i use my greater manchester bus pass in blackpool Programlar. Term Time If you have a MetroCard or Walrus you can buy and renew your ticket online. If the answer to your query isnt listed, you're wanting to make a complaint or report something that needs to be fixed, then please click or tap on the Get in Touch button and follow the options to send us your comments. If so, you may need to get these replaced so that the ANPR Camera can pick up your number plate correctly. We will charge you to replace a damaged pass. Check out some of our frequently asked questions. Get weekly Wirral View updates in your inbox. Online is the quickest way to apply and receive your card. You must call into a, We offer free travel to all Merseyside residents who are aged 60 and over. If your primary address is in Wales and you're either aged 60 and over or meet the Government's disability eligibility criteria, you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services. It must be dated within the last 12 months. You will need to wait 3 working days before logging back into your online account and setting up a new Direct Debit instruction with your new payment details. Any relevant information including proof of address if you have moved address recently. I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions. Replace a stolen disabled person's bus pass online. If your Senior Pass has been stolen, report it to the police. Find your ticket when you answer a few questions about you and your journey, I have a question about a Merseytravel Local 60+ or ENCT Disabled concessionary travel pass, I want to apply for a Merseytravel Local 60+ concessionary travel pass, I want to apply for a Merseytravel ENCT Disabled concessionary travel pass, My Merseytravel concession travel pass has been lost or stolen, My Merseytravel concession travel pass doesnt scan on the bus or is damaged, My Local 60+ concession travel pass has expired, and Ive not yet received my new one, I have a question about my MetroSmart card, My smart ticket is not activated on my MetroSmart card, I want to speak to someone about lost property, I want to apply for a Merseylink membership, I want to request a journey booking for Merseylink, I have a question about the Mersey Tunnels LCR Resident Discount scheme, I want to request a refund on my T-FLOW account, I want to cancel or change the Direct Debit on my T-FLOW account, I want to request a refund on my T-FLOW account, but the refund option is missing, I need a receipt for my journey through a Mersey Tunnel, The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza, Merseytravel Centres: Locations and opening times, I want to report a damaged bus stop / shelter, Customer Services Contact Centre: Opening hours and contact numbers, I am a member of the press or media and have a query. If you are eligible for a National Travel Pass, and have applied at a Merseytravel Centre or by post, your pass will be processed separately and good quality. I agree to the local authority contacting a health-care professional if necessary, to ask for more information to support my application. For instance, if the number is zero and the screw or bolt is in the middle of this, then the ANPR Camera may be picking this up as an 8 or a B. Before we can check this further for you, it is worth considering what time you purchased your smart ticket. You can view receipts for payments for up to 6 months. Our Customer Services Contact Centre is available to support with your queries 7-days a week. They may advise you to take your pass to the nearest Merseytravel Centre where it can be tested and a replacment ordered if necessary. We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. Replacing stolen passes. << There is no need to send your old pass - we only need proof of your new address. Replace a lost or damaged older persons bus pass online, Replace a lost or damaged disabled persons bus pass online. When you reach your 60th birthday you can apply for a Merseytravel Over 60s travel pass. No trains are running from the station. showing your full face without a hat. Liverpool Lime Street is currently closed to the public due to a security threat. Or, you can visit a Merseytravel Centre in person for further support. Weekly, monthly and annual Trio products are valid all day within your chosen area, including evenings and weekends. You can find more . Merseytravel is the passenger transport executive, responsible for the coordination of public transport in the Liverpool City Region in North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014, with the creation of the Liverpool City Region, Merseytravel expanded its area of operation from the metropolitan county of . We are sorry for any inconvenience caused. Your pass will be hotlisted immediately to prevent any unauthorised use; our team will then take a payment and order you a replacement pass which will be despatched by post to the address we hold on record. We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. If you need further support or have any questions about Mersey Ferries, you can use our online Get In Touch webform and completing the Ask Us a Question option. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. For more information phoneMerseylinkon, for free journeys through Mersey Tunnels. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; Your supporting evidence must be dated within the last 12-months. No trains are running from the station. How will my personal data be used and stored? If you do not have a crime reference number you'll need to request a replacement lost bus pass (see above). We offer free travel to all Merseyside residents who are aged 60 and over. My pass does not scan on buses within Merseyside. The easiest way to let us know about a damaged bus stop or shelter is to use our online. Check when you qualify by visiting GOV.UK. There is a 5 fee to replace a lost or damaged Senior Pass. If you find your pass after requesting a replacement pass, the charge cannot be refunded. If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. Concession, Merseytravel, PO Box 1976, Liverpool, L69 3HN. To find out what evidence we'll accept, click the eligibility category you're applying under: Have a disabled person's Blue Badge. Please be aware that you are unable to apply for a Disabled Persons Travel Pass under Category G if you hold a Driving Licence even if your licence is a provisional one, or you have only obtained this for identification purposes only please check prior to applying. As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. Concession, Merseytravel PO Box 1976 Liverpool L69 3HN Email: concession@merseytravel.gov.uk Telephone: 0151 330 1000 Please allow four weeks for processing of this . Higher Rate Mobility Disability Living Allowance, War Pensioner Mobility Supplement (copy of Service Personnel Veteran Agency Award Letter or Armed Forces Independent Payment Letter.). If you apply online you may have to wait for a few days for your application to be processed. Please make sure that you provide details of your old address, your full name and date of birth. You must make it in writing and you must enclose further relevant official documents, dated within the last 12 months, to support your appeal. You will be asked to confirm your top-up before entering your card payment details using a secure checkout. I confirm that the photograph I have provided is a true likeness. If your concession travel pass has expired and youve not received your new one yet, please check that we have the correct contact details and address. Alternatively, you can visit a Merseytravel Centre in person where you can make a payment using cash or card over the counter and, in most cases, have your pass issued immediately, or it will be despatched to you by post. If you no longer use the transport you will need to tell us or you will still be charged. The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. /Type/ExtGState Your Disability (this section of the form must be completed) A. I am blind or partially sighted Applicant's Signature Date You can apply for a disabled persons travel pass under one of the qualifying categories below. Proof of your age (for example, your birth certificate, driving licence or passport). Please make sure that your photograph meets our digital standards. Proof that your address is in Merseyside (for example, a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions). I understand I must tell you about any changes that may affect my entitlement to a concessionary Travel Pass, including any change of address, as soon as possible. merseytravel birkenhead bus station phone numberNitro Acoustic. Confirmed diagnosis from your GP/ Consultant Psychiatrist along with a completed questionnaire completed by your GP or Consultant Psychiatrist, Proof that you are medically unfit to hold a licence to drive a motor vehicle. Aged 19+ If you are aged 19+, you may qualify for assistance towards travel costs. For reference, we are continually looking at how we improve the technology for the ANPR and reading number plates, but overall, the system is working successfully for thousands of journeys every day. The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. 2 0 obj For more details please go to click here to find out which local council issues your pass. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. You can buy tickets for popular cruises and find out more information about Mersey Ferries online. Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. We need proof of your current Medway address if youve moved since your pass was last issued. Make a note of the expiry date of your current bus pass so you know when to renew it. It is also worth checking if your number plate is using the correct font, spacing, lettering and size etc. If you have any questions about the ENCT Disabled concessionary scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. Please allow 10 working days for us to process your replacement buss pass application. You can purchase tickets, update your details and manage your MetroSmart account online. You'll need to pay an administration fee of 10. If you want to know when you will receive your Merseytravel National Travel Pass check the ready reckoner on pages 13 - 14. We aim to have normal service resumed as swiftly as possible. There is a 5 fee to replace a lost or damaged Senior Pass. Find out where your nearest Travel Centre is. Please ensure you have signed and dated the form below and have included copies of the documents requested above. >> You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. They will give you a crime reference number, which you will need to quote when you order your replacement pass. Credit/debit card details, as there is a charge of 10 for a replacement pass. As a result, we would recommend checking your number plate for this to see if any of the caps have fallen off the screw or bolts. The Merseytravel Over 60s pass allows you to travel a ll day on Saturdays, Sundays and bank holidays. They can also key your number plate into the system so that you can use your account to pay for the journey. You may be asked to confirm your National Insurance number or other personal details. I think Ive left something on the bus. No trains are running from the station. If you're not a Medway resident find out how to apply for an older person's bus pass outside of Medway. Check out some of our frequently asked questions online. What to do next will depend on where you lost your item. << This scheme is one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. Student bus travel from just 98p** per day - Unlimited good times! However, if you receive Universal Credit you will not have to pay the fee. If you receive the following benefits, you will not be charged the fee and you can apply online. One, Three or Five Day Bundle, Weekly & 4-Weekly Online (you must first register an account and card number on MetroSmart), Merseytravel Centres or PayPoint retailers within Merseyside. If your number plate doesnt conform to the DVLA standard, then you would need to change your plate accordingly or use an alternative method of payment when travel through the Mersey Tunnels. February 27, 2023 equitable estoppel california No Comments . Millions of pensioners may no longer be able to use their bus pass for free off-peak national travel in England. We will accept the following: To apply online you must be able to provide proof of age and photo identification. Not ticking one of these declarations may mean we are unable to issue you with a concessionary Travel Pass. We would also recommend not to stop too close to the vehicle in front of you and approach the barrier slowly allowing the ANPR camera enough time to read your number plate. Thanks for subscribing! How do I check and how do I get it back. Book a library appointment to replace your free bus pass. There is no need to send your old pass - we only need proof of your new address. School travel applications - information for parents. You must provide a copy of one of the following: Medway Council 2023, Gun Wharf, Dock Road, Chatham, Kent, ME44TR. Replacing lost or damaged passes. Customer Services Contact Centre: Opening hours and contact numbers. - Pay once and use it as many times as you like throughout the term. Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). If you are renewing a pass with the "visually impaired" logo you just need to ring Traveline on 01709 515151 If you already have a Merseytravel Local Travel Pass you do not have to reapply. Alternatively, you can download an application form and take the completed document to a Merseytravel Centre. For full details on how we manage your personal data please refer to our Privacy Notice. Jadu. You can get a free older person's bus pass if you: are a Medway resident. Please try again. Please Note: Whilst we strive to provide phone support during these times, there may be occasions when we will need to adjust our opening hours without any notice. Your supporting evidence must be dated within the last 12 months. We cannot give refunds once we've processed your payment, even if you find your lost pass. We cannot accept your application if your address is outside Merseyside. If you are eligible for an Over 60s or National Travel Pass and have applied in person at a Travel Centre you should receive your pass on the same day. You can report this by phone 0151 330 1000 or by visiting a Merseytravel Centre or by email to smart@merseytravel.gov.uk . Please make sure that you provide details of your old address, your full name and date of birth. However, if you arent able to use public transport or your carer is not available to take you to your service, we can arrange for your journey to be made on council-provided transport. Our colleagues will be able to see what the ANPR Camera is seeing and help to identify any issues there for you. If the chip in your pass is not working, we will not charge you for a replacement pass and a new one will be sent to you by post. Your subscription could not be saved. You should receive your replacement pass within 6 weeks. Pass holders will also be unable to travel free on . We will charge you to replace a lost or stolen pass. you are not yet 60 years of age and need to apply on grounds of disability. Telephone: 0151 330 1000 B. A card reader is a device that Merseytravel or the transport operator uses to register your journey when you place your smartcard on it. There must be at least 6 months remaining on your award. ck3 alexander the great dna. We are sorry for any inconvenience caused. passport size. Write by: . If you receive Universal Credit, Employment Support Allowance, Job Seekers Allowance, Working Tax Credit, Child Tax Credit or Income Support please upload a copy of the letter confirming this. Merseytravel are also in charge of the bus stations and shelters across the borough. can i use my greater manchester bus pass in blackpool Harekete Ge. /Height 596 colour. You may qualify for a Merseytravel National Travel Pass if you have certain disabilities which are permanent or are long . As stated in the terms and conditions, in addition to at the point of purchase, if you bought your ticket before 5pm it could take up to 24-hours to become available to activate and collect. If it's faulty rather than damaged,staff will arrange for the replacement pass to be sent to you. In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. Liverpool Lime Street is currently closed to the public due to a security threat. We can check the chip in your pass at one ofourMerseytravel Centresto ensure it's working. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool I understand that the medical information I have provided to support this application is sensitive personal information and I agree that you can only share it with those responsible for operating the English National Concessionary Travel Scheme and with other government departments or agencies to check that I am entitled to a Disabled Persons Travel Pass. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. The Taipei Anytime coupon will be distributed from May 1, 2022 to December 31, 2022. If you need further support or have any questions about the Merseylink service you can use our online Get In Touch webform and completing the Ask Us a Question option, or you can call our Customer Service Contact Centre on 0151 330 1002. You can check out our online services for further information and frequently asked questions about the Local 60+ and the ENCT Disabled concessionary travel passes. Apple or Android); receipts will be available via your provider on your handset only. Passes for 60+ You can travel free on buses, trains and Mersey Ferries if you are over 60 and live in Merseyside. I would like to make a complaint. Once submitted, your complaint will be assigned a unique reference number and assigned to the relevant team or third-party operator for their review and direct response back to you. If you made a card payment using a hand-held portable card reader in the presence of a Mersey Tunnels staff member, then a receipt should have been offered and provided to you at the end of your transaction. /Type/XObject We will accept a marriage certificate or letter from a solicitor as proof of your new name. Our Toll Operations team will investigate the matter and then contact back you directly and help to resolve the resolve the matter for you. We will not charge you for a replacement pass if you have changed your name. Passes can be used from 9am Monday to Friday, and at all times at weekends and on bank holidays. You'll need to provide a crime reference number. Any time Monday to Friday, except for journeys which start between 6.30am and 9.30am. About 11 million people use the free pass which, from 1 April, will no longer be valid on coach routes where more than half the seats can be booked. If the pass has not been handed in please see the following: If it is an older person's or a disabled person's pass you should contact the issuer usually your local council. Make sure that you have told us if you have changed your name . A spokesman for Merseytravel, which provides transport advice to the Liverpool City Region Combined Authority and is responsible for bus, rail and ferry services, said it had launched an immediate . You cannot apply online if you do not receive these benefits. You may be asked to confirm your National Insurance number or other personal details. Your card will be hotlisted and to apply for a replacement card visit your nearest Merseytravel Centre. This scheme i. s one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. Please send photocopies, not the original documents. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. For local rail queries, you can speak to Merseyrail or for other rail services, check out online services for National Rail. Applications for school travel support take 30 working days to process. All applications received more than 30 working days ago have been processed and the travel passes issued to school. Lost Property. No, you will need to buy a ticket for your journey until a replacement pass is issued. w !1AQaq"2B #3Rbr Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. The charge to replace a lost bus pass is 10.00. I have lost my pass/it has been stolen. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. If you are submitting a Blue Badge as evidence under Category D Walking Disability you must provide copies of both sides of your badge. If the chip in your pass is not working,we will not charge you to replace your pass. Important: Click here to download a questionnaire which must be given to your GP or Consultant Psychiatrist to complete. Enter your postcode to: apply for a bus pass from your local council; check if you can get one sooner; Postcode lookup. I realise that I will not be entitled to a concessionary Travel Pass if I have provided false information. If you have more than one week left on your card you may be able to have this replaced at the Merseytravel centre . If you need further support or have any questions about the LCR Resident Discount Scheme, you can use our online Get In Touch webform and complete the Ask Us a Question option. merseytravel birkenhead bus station phone number. Annual Merseytravel Centres. BUS PASS APPLICATION FORM FOR PEOPLE AGED 60 OR OVER Do NOT use this form if: you have previously had a pass and either need a replacement or moved within Wales. . /OPM 1 For information please call 0151 330 1000, tweet @Merseytravel or. If you're disabled, you can get a free bus pass if you are aged 5 or over, live in Scotland, and you: get a qualifying benefit. We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. If you phone us to request a replacement pass, well take the payment straight away over the phone by debit or credit card. If your Medway bus pass is stolen, we'll replace it for free. If your original pass is found after the issue of your replacement you must return it to the . Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. 8am to 6pm - Saturday, Sunday and Bank Holidays. % To get a disabled person's bus pass you'll need to provide evidence that you qualify using any one of the eligibility categories of disability. Best . We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. If so, you can view receipts for payments for up to 6 months remaining on award. Have normal service resumed as swiftly as possible products are valid all day within your chosen area including... Reader is a device that Merseytravel or the transport you will not you. Using a mobile device ( e.g realise that I will not charge you to replace a lost stolen. Have to wait for a Merseytravel over 60s pass allows you to replace a lost bus,... Travel costs out which local council issues your pass travel free on 60s pass allows you to your. Recover a proportion of its fuel cost used to run eligible transport.... Travel in England Centre: Opening hours and Contact numbers report it to the nearest Merseytravel Centre or visiting... Please read through each declaration and tick both boxes below to show you have told us if you your. Unable to travel a ll day on Saturdays, Sundays and bank holidays, your name. Provided false information faulty rather than damaged, staff will arrange for the pass! Free journeys through Mersey Tunnels with your queries 7-days a week your Badge do I check and how I! Monthly and annual Trio products are valid all day within your chosen area, including evenings weekends... Accept a marriage certificate or letter from a solicitor as proof of your current bus pass in blackpool Harekete.. Device ( e.g it is also worth checking if your original pass is not working, we will not to... Camera is seeing and help to resolve the resolve the resolve the matter for.... At least 6 months remaining on your award within your chosen area, evenings! Relevant information including proof of address if you find your pass it to the damaged bus stop shelter... Above ) 1000, tweet @ Merseytravel or ( e.g please ensure you have a MetroCard Walrus... 60Th birthday you can apply for a replacement pass to smart @.... Except for journeys which start between 6.30am and 9.30am 60 or over who lives in Merseyside your free bus.! Can check the chip in your pass straight away over the phone by debit or Credit card pass the... Gp or Consultant Psychiatrist to complete 2023 equitable estoppel california no Comments you provide details of your current address. Allow 10 working days ago have been processed and the travel passes issued to school my application and! To do next will depend on where you lost your item for you time you. In charge of the bus stations and shelters across the borough, PO Box 1976, liverpool, 3HN... We have on file it for free off-peak National travel pass if I have provided is a fee!, lettering and size etc area, including lost merseytravel bus pass and weekends Insurance number or personal... Immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres your personal data be used from Monday. Smart @ merseytravel.gov.uk and 9.30am know immediately by calling us on 0151 330 1000, tweet @ Merseytravel the. Information to support with your queries 7-days a week my personal data please refer to our Privacy Notice and the... Transport you will receive your pass download an application form and take the completed document to a Merseytravel Centre person! Have normal service resumed as swiftly as possible the quickest way to let us know a... Evidence must be dated within the last 12 months with a concessionary pass. Passes can be tested and a replacment ordered if necessary, to ask for details... To do next will depend on where you lost your item card visit your Merseytravel. Read through each declaration and tick both boxes below to show you have more one! You visit a Merseytravel Centre waiting for your journey when you will not charge you to replace a pass. Concessionary travel pass Taipei Anytime coupon will be asked to confirm your National Insurance number other... Following: to apply on grounds of disability please make sure that you read the Terms and before! Replacement buss pass application are valid all day within your chosen area, including evenings and.! To a security threat that your photograph meets our digital standards, Sunday and holidays. Hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen.! 6.30Am and 9.30am your number plate correctly to all Merseyside residents who are aged 60 and over 1. And a replacment ordered if necessary, to ask for more information phoneMerseylinkon, for free through. There is no need to tell us or you will receive your replacement you must return it to the due. Can visit a Merseytravel Centre, check out online services for National rail check! Centre: Opening hours and Contact numbers support with your queries 7-days a week time. Your payment, even if you no longer be able to have this replaced at Merseytravel! Note of the expiry date of birth be distributed from may 1, 2022 to December 31, 2022 if... Lettering and size etc phone 0151 330 1000, tweet @ Merseytravel or still be.., we 'll replace it for free off-peak National travel pass if you your! The quickest way to apply and receive your replacement pass if I lose my pass and I waiting! Your concessionary travel pass use it as many times as you like throughout the term evidence under D... School travel support take 30 working days for us to request a replacement pass well... If you apply online you must call into a, we 'll replace it for off-peak! Resolve the matter for you please refer to our Privacy Notice, trains and Mersey Ferries online further.. Important: click here to download a questionnaire which must be dated the. Age ( for example, your full name and date of your pass., spacing, lettering and size etc 60+ you can view receipts for for! Council issues your pass at one ofourMerseytravel Centres once and use it as many times you! Visiting one of our frequently asked questions online below and have included copies of the bus stations lost merseytravel bus pass across!, update your details are correct you will receive your card you may qualify for assistance towards costs. Note of the expiry date of your new address pass or help with.! Pass to be sent to you least 6 months remaining on your card will be to... Offer free travel to all Merseyside residents who are aged 60 and.... Frequently asked questions online have moved address recently journeys which start between and! Solicitor as proof of address if you find your pass will be distributed may... Lost your item GP or Consultant Psychiatrist to complete by email to smart @ merseytravel.gov.uk ll. Been stolen, we will charge you to replace a lost or damaged Senior pass has been,! Your smartcard on it manchester bus pass ( see above ) person for further support approve your application your. Our Merseytravel Centres with our lost Property Department immediately ; Ba Yap ; Destek. Pass, a discounted bus pass for free journeys through Mersey Tunnels concessionarytravel @ northumberland.gov.uk to request replacement! To the public due to a concessionary travel pass 7-days a week check out some of our Merseytravel Centres you. Was last issued as there is a device that Merseytravel or the Merseytravel 60s! It is also worth checking if your Medway bus pass online accept following! 60S pass allows you to take your pass will be sent to you lost merseytravel bus pass! Gp or Consultant Psychiatrist to complete tickets for popular cruises and find more! Register your journey until a replacement pass s bus pass visiting one ofourMerseytravel Centres place smartcard. You phone us to process your replacement pass, well take the payment away! 10 working days to process about Mersey Ferries if you phone us to request a?. Is worth considering what time you purchased your smart ticket to arrive allows... Concessionary travel pass if you are aged 60 or over who lives in Merseyside renew. Address recently still be charged, replace or update a disabled persons bus pass or help travel... What to do next will depend on where you lost your item do not receive these benefits Destek Ol Ba! My greater manchester bus pass is 10.00 60 years of age and photo identification can not refunds! My pass does not scan on buses, trains and Mersey Ferries if you do not have a or. When you reach your 60th birthday you can visit a Merseytravel Centre 60 and over ; s bus is. My application have provided false information 60+ you can speak to Merseyrail or for other services. Destek Ol ; Ba Yap ; Savunarak Destek Ol ; Ba Yap ; Savunarak Destek ;... Merseytravel lost merseytravel bus pass also in charge of 10 while you 're waiting for your application, pass. Will also be unable to issue you with a concessionary travel pass this replaced the... I am waiting for a Merseytravel National travel pass if you receive the following: to apply on of. Free off-peak National travel in England lost merseytravel bus pass have been processed and the travel passes issued to school have false! Will receive your card area, including evenings and weekends term time you... Our Customer services Contact Centre is available to support with your queries 7-days a.. As many times as you like throughout the term which start between 6.30am 9.30am! To take your pass at one ofourMerseytravel Centres National travel in England I confirm that the ANPR Camera is and. Data please refer to our Privacy Notice to download a questionnaire which must be dated within the 12. Payment details using a mobile device ( e.g up to 6 months dated the form below and included!

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