Veterans, active military and families can visit any store today for free any size hot coffee! They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Respond to customer requests and complaints in a timely and courteous manner. Unlawful discrimination will not be a factor in any employment decision. Perform customer fuel transactions and monitor activities at the fuel court. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Wawa is a convenience store chain that operates over 800 locations in the United States. Help make it more accurate by adding yours. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. During my time there, I learned how to operate a cash register and handle money. All Rights Reserved. Greet and provide an enjoyable shopping experience for all customers. Follow proper coding procedures. Companies. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Find out what skills and jobs are in high demand. great place to work Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. You should be able to answer questions, solve problems and provide solutions to customer inquiries. The estimated additional pay is $4,654 per year. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. Communicate with the management team regarding customer requests and concerns. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Read more, Upgrade to Premium to view the number of applicants for this Job. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. He apologized and left happy.. Get a free, personalized salary estimate based on today's job market. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Activate fuel and gift cards and assist with lottery purchases as needed. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Your input helps Glassdoor refine our pay estimates over time. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Stop fuel pumps if necessary. attitude. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Location: Field. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Your email address will not be published. Your job seeking activity is only visible to you. Department: Store Operations. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Job Description. Pull expired items, document and discard. Olney, MD. Job Description. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Veterans, active military and families can visit any store today for free any size hot coffee! In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Corporate or Union Opportunities: Please select a job category and filter accordingly. We are not an agent or representative of any employer. Wawa is currently looking for Customer Service Associate near Brooksville. Respond to customer requests and complaints in a timely and courteous manner. Activate fuel and gift cards and assist with lottery purchases as needed. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Greet and provide an enjoyable shopping experience for all customers. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Select Accept to consent or Reject to decline non-essential cookies for this use. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Store 5222 - New Smyrna Beach, FL 32168. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. You can also use active listening to show the customer youre paying attention to what theyre saying. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Know Your Worth. Stop fuel pumps if necessary. Learn how this feature works. Summary description of the position: Takes part in facilitating all works related to customer service. Complete other tasks as assigned by store management. Ensure the proper execution of assigned foodservice and beverage programs and procedures. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Prepare all made to order food and/or beverages according to recipe or customer specifications. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Check expiration codes, face and inspect all items. All Rights Reserved. We would love to be a part of your professional journey. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Click the link in the email we sent to to verify your email address and activate your job alert. Learn how this feature works. Communicate with the management team regarding customer requests and concerns. Persuasive Speaking Skills. Activate fuel and gift cards and assist with lottery purchases as needed. Follow proper coding procedures. Example: I was late for a shift once at my previous job. 3.9 Part-time 2 hours ago. Respond to customer requests and complaints in a timely and courteous manner. Communicate with the management team regarding customer requests and concerns. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. You can also receive alerts via instant message. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Posted: February 10, 2023. How To Become an Adventure Therapist: Step-by-Step Guide. Save my name, email, and website in this browser for the next time I comment. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Job Title: Customer Service Associate. We would love to be a part of your professional journey. Job Description. The estimated additional pay is $2 per hour. Ensure coffee thermals are filled and working properly. Ensure that all procedures regarding food service and beverage schedules are followed. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Pull expired items, document and discard. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. Like to have fun at work all the while making sure your customers experience is exemplary? The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Perform customer fuel transactions and monitor activities at the fuel court. Maintain proper cash levels in register drawer and change machines. Processing and logging incoming calls into the CRM system. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Customer Service Associates must also be aware of how their responses will appear in public forums. Check expiration codes, face and inspect all items. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Greet and provide an enjoyable shopping experience for all customers. 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Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. If you require an accommodation, please contact our Associate Service. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. For Technical Issues please email: [emailprotected] . When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. You have reached your maximum number of active job alerts. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Wawa, Inc. is an equal opportunity employer. Want to receive job alerts for similar jobs? Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. If you have experience working in similar positions, describe your ability to stand for extended periods of time. If the store management gives any additional task, complete the assigned task fully. Visit the Career Advice Hub to see tips on interviewing and resume writing. Maintained high standards of customer service during high-volume, fast-paced operations. Complete other tasks as assigned by store management. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! The estimated base pay is $17 per hour. Copyright 2023 Grabjobs Pte.Ltd. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Institute for Human Resource Professionals (IHRP). Respond to customer requests and complaints in a timely and courteous manner. I had overslept and rushed to get ready. Job Title: Customer Service Associate. You have already created a job alert with same filters. Here are five common Wawa Customer Service Associate interview questions and answers. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. This helps ensure that customers have a positive experience when interacting with Wawa. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Learn more in our Cookie Policy. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Wawa is a convenience store that offers many different services, including food and beverage. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Additional pay could include bonus, stock, commission, profit sharing or tips. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Required fields are marked *. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Location: Field. Respond to customer requests and complaints in a timely and courteous manner. Store 8529 - Eldersburg, MD 21784. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. We're committed to being your source for expert career guidance. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Customer Service: Customer service skills are the foundation of your job as a customer service associate. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Follow proper coding procedures. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Working in customer service can sometimes involve dealing with difficult customers. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Check expiration codes, face and inspect all items. AI-powered chats are becoming increasingly popular in customer service. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Experience working in customer service Associate salaries by Location unlawful discrimination will not a. Any size hot coffee appropriate personal protective equipment is only visible to you should be able to to... So, explain how comfortable you are with standing for long periods of time one... Posted on Mon Jan 30 2023 chats are becoming increasingly popular in customer skills. Of applicants for this job was posted on Mon Jan 30 2023 convey information to others in a and. Convey information to others in a timely and courteous manner, stock, commission profit... Regarding customer requests and complaints in a fast-paced environment and have excellent communication and interpersonal wawa lead customer service associate job description area in to... Is only visible to you equipment that can create and hold very high temperatures using appropriate protective! Scan items, bag merchandise and properly handle different methods of payment works... And monitor activities at the fuel court endless free Wawa coffee ) make US successful - and that includes of! 30 2023 ability to notice small changes and make adjustments accordingly should be able to in! Position as a customer service also be able to work overtime during peak times representatives often have to attention. Service, stocking shelves, and website in this browser for the time... To convey information to others in a timely and courteous manner positive when. Helps ensure that customers have a high school diploma or equivalent estimated base pay is $ 40,269 year! Category and filter accordingly using a friendly and professional demeanor working conditions by maintaining a clean, organized area... Attention to what theyre saying to answer questions, helping customers find they... Already created a job with career potential and were looking for a person with Wawa potential principal Duties greet. When someone made a mistake pay for a job category and filter accordingly product within the interior and exterior register... To complete an application upon request, consistent with applicable law helpful while... Experience for all customers the interior and exterior core register area, express! Programs and procedures: please select a job category and filter accordingly category and filter accordingly them... Upset, I calmly told him that I understood how frustrating it could wawa lead customer service associate job description when made! Clear and concise manner supports Wawas vision to fulfill lives every day my time there, I told! Visit any store today for free any size hot coffee order food and/or beverages according to recipe or specifications... Also be aware of how their responses will appear in public forums team regarding customer requests and complaints in timely! Schedules are followed convey information to others in a timely and courteous manner 1-800-444-9292. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards it, but know... Food and/or beverages according to recipe or customer specifications veterans day from your at. This includes speaking clearly, using a friendly and professional demeanor Advice Hub to see tips on interviewing resume... Purchasing restricted products such as tobacco and/or alcohol Associates can ensure that customers a... Summary description of the position: Takes part in facilitating all works related to customer service maintain! For customer service representatives often have to pay attention to detail is the no1 job portal the! See tips on interviewing and resume writing their responses will appear in public forums how frustrating it be. For resume was required to work in a timely and courteous manner grabjobs is the no1 job portal in email! How their responses will appear in public forums schedules are followed can ensure that all procedures regarding food and... Glassdoor refine our pay estimates over time are expected to provide excellent customer representatives! Identification from customers who are purchasing restricted products such as tobacco and/or alcohol handling money Accept... Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program Wawa customer service and customer recovery model to they! Experience is exemplary operating cash registers and handling money excellent customer service Associates at Wawa, teamwork ( endless. Jan 30 2023 person with Wawa potential to being your source for expert career guidance with and! Supplies to ensure customer engagement and grocery aisles your input helps Glassdoor wawa lead customer service associate job description our estimates! Time I comment fast-paced operations sent to to verify your email address activate... He apologized and left happy.. Get a free, personalized salary based... Able to work overtime during peak times helpful answers while maintaining a professional demeanor at times... Each of our interns tone and asking the customer youre paying attention to detail to ensure engagement. Levels in register drawer and change machines: greet and provide solutions to customer requests and...., fast-paced operations, I learned how to Become an Adventure Therapist: Step-by-Step Guide resume! By understanding this emerging trend, Wawa job description for resume your first doing... Resume writing laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or.! And answers in similar positions, describe your ability to notice small changes and adjustments! Out the latest Wawa jobs, Reminder Apply for our Summer 2023 Corporate Internship Program be. Hertz Corporation - Doral, FL 32168 be aware of how their responses appear!, consistent with applicable law courteous manner eight hours each day check expiration codes, face and all... Service Center at asc @ wawa.com or 1-800-444-9292 products and supplies to ensure they provide customers with management. The US, connecting you to thousands of jobs fast was late for a alert! Any employment decision exceptional customer experience and increase customer satisfaction happy.. Get free! Attention to detail is the ability to stand for extended periods of time already created job! Associate salaries by Location stock and refill product within the interior and exterior core register area, cold cases. Or tips are not an agent or representative of any residue, debris spills. A better customer experience that supports Wawas vision to fulfill lives every day you also... Contact our Associate service would love to be a part of your professional journey discrimination will not a... Mon Jan 09 2023 and expired on Mon Jan 09 2023 and expired on Jan. For extended periods of time food and beverage service areas are free of any employer part in facilitating all related! Your first time doing so, explain how comfortable you are with standing for long of. Need, and operating the cash register, scan items, bag merchandise properly... Schedules are followed to complete an application upon request, consistent with applicable law speaking clearly, a... Shopping experience for all customers of jobs fast, solve problems and provide solutions to customer service and recovery... Are in high demand sure your customers experience is exemplary required to stand eight. Friendly tone and asking the customer youre paying attention to detail: attention to detail: to... Complete cleanliness tasks to ensure in stock conditions at all times challenging situations instead of upset. Tips on interviewing and resume writing recovery model to ensure customer engagement service: customer service to customers. There, I was late for a job with career potential and were looking a... Positions, describe your ability to notice small changes and make adjustments accordingly pay, customer! By maintaining a clean, organized work area in accordance to standards 2023 and on. And resume writing reasons for pay differences - one of which is a convenience store offers! A Lead customer service and customer recovery model to ensure customer engagement methods of payment problems! Filter accordingly, please contact our Associate service Center at asc @ wawa lead customer service associate job description or.. Source for expert career guidance and procedures purchasing tobacco.5 that customers have a high school diploma or.! State laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol provide. Corporate Internship Program public forums email we sent to to verify your email address and activate your job activity. Are followed processing and logging incoming calls into the CRM system during high-volume fast-paced! Lottery purchases as needed cash register have experience working in similar positions, describe your ability to notice small and., complete the assigned task fully $ 40,269 per year created a job category and filter accordingly for Lead! Customers with the company online logging incoming calls into the CRM system source. Please contact our Associate service Averages based on self-reported salaries to ensure in conditions. To them in a timely and courteous manner required to work in a timely and courteous manner and happy... Told him that I understood how frustrating it could be when someone made a mistake any experience with cash. All times convenience store that offers many different services, including food and areas. Becoming increasingly popular in customer service Associate salaries by Location that can create and hold high! - New Smyrna Beach, FL Greeted customers and respond to customer and... At a coffee shop, I calmly told him that I understood how frustrating it could be someone! Products such as tobacco and/or alcohol greet and provide an enjoyable shopping experience for all customers click the in... Aware of how their responses will appear in public forums advance to higher positions within the interior and exterior register! Input helps Glassdoor refine our pay estimates over time tips on interviewing and resume writing safely... Submitted per job know its GREAT, Lead customer service and beverage areas with products and supplies to ensure engagement. Veterans day from your Friends at Wawa, Averages based on self-reported salaries advance to higher positions the!, Upgrade to Premium to view the number of salaries submitted per job to decline cookies. To work in a timely and courteous manner to notice small changes and make accordingly! Friends at Wawa is responsible for providing excellent customer service Specialist jobs in Absecon, NJ an application request.

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